Configuration and Service Officer

MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

 

MSD’s Information Technology division partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high-energy team of dynamic, innovative individuals dedicated to advancing MSD’s contribution to global medical innovation by leveraging information and technology to efficiently advance the business by driving revenue and productivity.

 

 

In this position, you will be responsible to coordinate activities for major releases and weekly deployments in Data warehouse space for our Enterprise Information Management area.


 

Primary Activities:

  • SDLC process and documentation for entire project.
  • Coordinate deployment activities for major releases and upgrade project efforts
  • Manage cutover and deployment to Target Environments in landscape.
  • Act as a central point of contact for Change and Release Management for EIM DW related changes
  • Contribute to SDLC and Change/release management Group in EIM by creating Templates and operational excellence documents.

 

Additional responsibilities may include:

 

  • Update and maintenance of Standard operating procedures and SDLC documentation
  • Testing execution for EIM DW related deployments
  • Requirements specification and technical specification documents update

We need you if you have the following (skills and experience):

  • 1+ years’ experience in Data warehouse projects in Release /Change Management or in SDLC.
  • Experience in working with tools like Remedy and ALM is a plus
  • Understanding of ITIL and Service Management is a plus
  • Ability to work effectively within a cross-functional, multicultural, team environment and integrate activities with other teams within IT
  • Must have the ability to work under pressure and adhere to deadlines
  • Able to work on projects and tasks on their own and drive the projects or tasks to completion
  • Ability to manage multiple simultaneous initiatives and prioritize work.
  • Ability to manage projects (meeting minutes, project plans, communicate with stakeholders, prioritize and assign tasks, etc.)
  • Experience working in highly regulated pharma environment.

 

 

Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life. 
 

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Configuration and Service Officer

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