IT Workplace Services Manager EMEA Emerging markets

MSD is an innovative, global healthcare leader committed to improving health and well-being in 140 countries around the world. Our product categories include heart and respiratory health, diabetes, infectious diseases, consumer products and women's health. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, Diabetes and Cancer - while further expanding our strengths in areas such as vaccines and biologics. We aspire to be the best healthcare company in the world and are dedicated to providing innovative solutions for tomorrow.


We are seeking energetic, forward-thinking professionals to join our Information Technology group in Prague. As part of that team, you will help launch our new IT Hub focused on developing and applying advanced capabilities in information sciences, information security, mobility, social media and big data. You will have the opportunity to work on global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information and technology. We offer project-based rotations to help with your professional development, and a flat, collaborative environment. Overall, our new IT Hub in Prague offers technology professionals incredible opportunities to learn from others across the globe, to challenge themselves, and to enjoy a reward that technology careers don’t often bring: the satisfaction of helping to save lives.

 

• Education: MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, Math, or equivalent experience

• 10 years relevant experience

• English fluency required, along with excellent English written and verbal communications skills

• Understanding and effectively communicating across multiple languages and cultures an advantage

• Strong understanding of the IT service catalogue and the roles & responsibilities attributed to all IT departments wherein MSD operates

• Demonstrates both tactical as strategic thinking and creative problem solving in response to position IT as a tool for supporting the business

• Effectively coaches, counsels and builds teams

• Operates and leads effectively in a matrix environment

• Acts as a leader to ensure accountability towards the business whilst providing holistic, standard, turn-key solutions

• Requires good negotiation and presentation skills

• Understands characteristics of the current IT environment and actively identifies opportunities for improvement

• Has solid experience with CAPEX / OPEX planning and budget monitoring

• Shares knowledge and enforces compliance with IT systems development lifecycle


Manager required to support the operation, planning and execution of the IT strategies related to infrastructure. Makes sure to comply with the country regulations as well as global policies and standards pertaining to IT infrastructure. Through effective communications with platform owners, a translation of business needs will be conveyed to allow for a right sized infrastructure.

The IT infrastructure comprises laptop/desktop, networks, security, servers and telephony throughout all business divisions. Close cooperation with IT colleagues as well as the business will be required to deliver IT infrastructure capable to support the business needs. Full responsibility for IT infrastructure from demand, planning all the way through realization of the infrastructure programs.


Primary job responsibilities include:

• Champions the One IT Operating Model.

• Ensures that the team collaborates effectively with all IT colleagues.

• Operates and implements all IT infrastructure in scope.

• Implements a sustainable service model for all Infrastructure deployed, consisting of end user IT devices as well as back-office infrastructure locally implemented.

• Manages and forecasts budget in regards to the operating expenses of IT infrastructure.

• Manages large service contracts with external partners.

• Manages and develops staff in multiple countries with the emphasis on coaching and mentoring.


Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.

I want to join

I'm applying for:

IT Workplace Services Manager EMEA Emerging markets

Privacy Notice and User Agreement

What Personal Information is used and how long is it retained?

Taleo* uses Personal Information such as your name, contact information and other information necessary for the application process. This information may be used by the Human Resources (HR) organization to contact you at any time during your candidacy for employment, to send you announcements, or request other types of information as required. The retention period for Personal Information in Taleo is two years, which is the length of time that the company has determined the information is necessary for the purposes described in this Privacy Notice and User Agreement.

 

Who will have access to Personal Information in Taleo and how will they protect it?

Access to Personal Information in Taleo is limited to you, HR Personnel and limited IT support personnel, based on specific security roles and standard data authorization as outlined for all HR applications. Additionally, some countries utilize third party recruiters that will also have access to the information you input into Taleo. Taleo is hosted by a third party vendor, Oracle, based in the United States. Oracle may also use additional third party vendors to process personal data. Oracle has contractually committed to protect Personal Information and to process it only as instructed by our company, including the destruction of the Personal Information at the end of the retention period. Oracle has certified its compliance with the EU-U.S. Privacy Shield Framework for processing employee related Personal Information.
Access to Personal Information may be from within the country in which the individual to whom the data relates is based, or from any other country in which an authorized user of Taleo is based. While the country from which information is accessed may not have laws that protect Personal Information in the same way as the country in which you are based, all Personal Information in Taleo will be used in accordance with the Global Privacy Notice for Employment-Related purposes , any local privacy notices you receive, all applicable company policies with respect to the privacy and confidentiality of Personal Information, including, but not limited to our Global Privacy and Data Protection Policy and our Global Internet Privacy Policy and any additional requirements of the countries in which the employees to whom the data relate are based.

 

How do I update, correct or delete Personal Information in Taleo?

You have the right to access, rectify and delete your Personal Information that you provide and maintain in your Taleo Profile at any time. You can also request that the information be removed from our database by contacting the company’s Privacy Office. At any time you may decide no longer to use Taleo, raise a concern or make a complaint about your privacy or use or sharing of Personal Information about you by contacting the company’s Privacy Office.

 

End-User Agreement

Your agreement is required to use Taleo. If you agree to the terms, conditions and obligations described in this Data Privacy Notice and User Agreement, click on “I accept”. If you do not agree, do not click on “I accept”, and the application process will discontinue.

 

BY CLICKING “I ACCEPT”, I AUTHORIZE MERCK & CO., INC., KENILWORTH, NJ. USA, WHICH OPERATES AS MSD OUTSIDE OF THE USA AND CANADA TO STORE PERSONAL INFORMATION ABOUT ME IN A DATABASE MAINTAINED BY OUR THIRD PARTY VENDOR, ORACLE CORPORATION, LOCATED IN CHICAGO, ILLINOIS, UNITED STATES (HEADQUARTERED AT: 4140 DUBLIN BOULEVARD, SUITE 400, DUBLIN, CALIFORNIA 94568 UNITED STATES) AND TO PROCESS, TRANSMIT, USE, AND DISCLOSE PERSONAL INFORMATION ABOUT ME FOR PURPOSES OF THE APPLICATION PROCESS, FOR SENDING ANNOUNCEMENTS OF FUTURE JOB OPPORTUNITIES AS THEY BECOME AVAILABLE OR FOR ADMINISTRATION PURPOSES. SUCH DATA WILL BE TREATED IN ACCORDANCE WITH APPLICABLE LEGAL REQUIREMENTS OF THE COUNTRY OF SUBMISSION, THE COUNTRY IN WHICH A POSITION IS LOCATED WHOSE LAWS MAY NOT PROVIDE THE SAME PROTECTION AS THOSE IN THE COUNTRY IN WHICH I AM LOCATED, AND, WHEN USED IN THE U.S., WHERE APPLICABLE, WITH THE COMPANY’S CROSS BORDER PRIVACY RULES POLICY.

 

* What is Taleo?

Taleo is the global web-based applicant tracking platform used by Merck & Co., Inc., Kenilworth, NJ. USA, which operates as MSD outside of the USA and Canada, to enable the Company to source, assess, track and hire internal and external talent. The primary business purpose of Taleo is to facilitate an effective, consistent and efficient company-wide staffing process, through a single, integrated and automated global system of record for candidates and employees. Some collection and input of personal information by candidates in Taleo is required to facilitate the staffing application process. None of the information collected in Taleo is required by law.

 

Note: Merck & Co. Inc Kenilworth, NJ. USA, is known as Merck Sharp & Dohme or MSD in most countries outside of the U.S. and Canada.

Your application has been submitted successfully!
Thank you
Close
Oops, something went wrong :(
Please try again. If problem persist, contact our HR.
Try again Close

Your Internet Explorer is outdated.

This website can not be viewed with your browser!

Upgrade your browser to the latest version (Internet Explorer) or install another browser, like Firefox or Google Chrome